Article from the January 2010 eNewsletter

Get it Right?
The Right Message, The Right Time, The Right Channel

In today’s world, direct marketers frequently talk about getting the right message to the right person at the right time using the appropriate channel. The fact is, very few marketers are really living up to this ideal. But it is possible. Your marketing database provides the ideal framework to make this vision a reality, using one, or a blend, of several different approaches.

Precise Selections
Use your marketing database to precisely select your campaign recipients. Choose from a wide range of selects, including selects based on various RFM parameters, purchasing trends, demographic & lifestyle selects, or predictive model segments. Your marketing database provides you the framework to execute each of these or combinations of these to properly refine your selects.

Segment Testing
You probably have ideas about different offers, creative, or content. You can use your marketing database to build segments for each of these, with corresponding control groups, to try out and test your ideas. Your marketing database provides the framework to ponder, test, execute, measure, and improve.

Preference Capture
Often, marketers capture information from customers on communication channel preferences or product offer preferences, only to find there is no easy way to manage this information and act on it. Use your marketing database to capture, maintain, and act on this valuable information. Your customers are telling you what they want, how they want it, and when they want it. Use your marketing database to personalize and meet their needs.

Automated List Outputs
Perhaps you have a true and tried list pull that you want to use repeatedly. The applications for this type of list output are virtually unlimited. Maybe you want to send your customers a birthday email, a text message to brand new customers, or an automatic upsell offer for customers purchasing a specific product or series of products. Whatever the case, use your marketing database to automatically, easily, and efficiently output these lists in an ideally timed manner.

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